At Siyupra Pharmacy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or place an order with us.

By continuing to use our platform, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect the following details when you interact with us:

• Name

• Phone number

• Email address

• Delivery address

• Date of birth (when required for medical verification)

• Identification documents for restricted medicines

b. Medical & Prescription Details

• Doctor’s prescriptions

• Health-related information shared voluntarily

• Medication-related details

c. Payment Information

• UPI / credit card / debit card details (processed via secure payment gateways)

• Billing address
  We do not store complete payment details on our servers.

d. Technical Information

• IP address

• Browser and device information

• Cookies and analytics data

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders

• Verify prescriptions for safety

• Offer customer support and service updates

• Improve the website experience and product offerings

• Send reminders, offers, and health notifications

• Maintain safety, compliance, and legal requirements

We never sell your personal data to third parties.

3. Sharing Your Information

We share your data only with:

a. Trusted Service Providers

• Delivery partners

• Payment and billing service providers

• IT and technical support teams

• Licensed pharmacists (for verification)

b. Legal Compliance

We may disclose information if required:

• By law

• By government authorities

• To protect our users and business

4. Data Security

We use industry-standard security technologies to protect your information, including:

• SSL encryption

• Secure servers

• Strict access controls

• Regular security checks

While we take all reasonable measures, no system is 100% immune from risks.

5. Cookies Policy

Siyupra Pharmacy uses cookies to:

• Improve site performance

• Personalize your experience

• Track usage and analytics

You may disable cookies in your browser settings.

6. Your Rights

You can request to:

• Access your personal information

• Update or correct your details

• Delete your data (subject to legal requirements)

• Opt-out of promotional emails or messages

To exercise these rights, contact us using the details below.

7. Children’s Privacy

We do not knowingly collect data from children under the age of 13 without parental consent. If you believe such data has been collected, please notify us.

8. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on this page along with the revised date.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

📞 +91 6205814413
📞 +91 6205814413
📧 siyupra1@gmail.com
📍 Panchratan Galleria, 3rd Floor, Near Srijana Chowk,
Ranchi, Jharkhand – 834001