Phone

+91 6205814413

Terms & Conditions

Welcome to Siyupra Pharmacy. By accessing or using our website, mobile application, or services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.

If you do not agree with any part of these terms, kindly discontinue using our services.


1. Introduction

These Terms & Conditions govern your use of Siyupra Pharmacy, including all purchases, service interactions, and website activities.
Throughout this document, the terms “we,” “our,” or “us” refer to Siyupra Pharmacy.


2. Eligibility

To place an order or use our services, you must:

  • Be at least 18 years old

  • Provide accurate personal information

  • Use the platform responsibly and as per laws

For certain medicines, valid prescriptions may be required.


3. Prescription Policy

Some medicines listed on our platform require:

  • A valid and readable prescription

  • Doctor details and patient name

  • Verification by our licensed pharmacists

We reserve the right to:

  • Reject unclear or invalid prescriptions

  • Cancel orders involving restricted medications


4. Product Information

We strive to provide accurate product details, but:

  • Images are for representation only

  • Packaging, quantity, and formulation may vary

  • Information provided is not a substitute for medical advice

Please consult your doctor for specific medical needs.


5. Pricing & Payment
  • Prices listed are subject to change without notice.

  • Payments must be completed before order dispatch.

  • We use secure payment gateways; Siyupra Pharmacy does not store full card details.

  • In case of pricing errors, we may modify or cancel affected orders and notify you.


6. Order Confirmation & Cancellation
Order Confirmation

An order is considered confirmed only after:

  • Successful payment

  • Prescription verification (if required)

Order Cancellation

We may cancel orders due to:

  • Out-of-stock items

  • Invalid prescriptions

  • Payment failure

  • Delivery-ineligible locations

Users may request cancellation before dispatch, subject to policy.


7. Shipping & Delivery
  • Delivery times may vary based on location and stock availability.

  • We aim for fast and safe delivery through trusted logistics partners.

  • Siyupra Pharmacy is not responsible for delays caused by courier partners, weather, or unavoidable circumstances.

Complete details are covered in our Shipping Policy.


8. Returns, Replacement & Refund

Due to the nature of medicines and healthcare products, returns are limited.

We accept returns/replacements only if:

  • A wrong product was delivered

  • The product was damaged or expired at the time of delivery

  • The sealed packaging is intact (for eligible items)

Refunds (if applicable) will be processed as per our Refund Policy.


9. User Responsibilities

As a customer, you agree to:

  • Provide accurate and updated information

  • Upload valid prescriptions when required

  • Use medicines as per medical guidance

  • Not misuse the platform for illegal activities


10. Intellectual Property

All content on our website—text, images, logos, graphics, and design—is the property of Siyupra Pharmacy.
Unauthorized use, copying, distribution, or modification is strictly prohibited.


11. Limitation of Liability

Siyupra Pharmacy is not responsible for:

  • Wrong use of medicines

  • Self-medication risks

  • Allergic reactions or side effects not disclosed by customers

  • Losses caused by unavoidable delays

Always consult a healthcare professional before taking any medication.


12. Third-Party Links

Our platform may contain links to third-party websites.
We do not control or endorse their content, policies, or practices.


13. Privacy & Data Protection

Your data is protected as per our Privacy Policy.
By using our services, you consent to the collection and use of information as described.


14. Changes to Terms

Siyupra Pharmacy reserves the right to modify or update these Terms & Conditions at any time.
Updates will be posted on this page with a revised date.


15. Contact Information

For inquiries or support regarding these Terms & Conditions:

📞 +91 6205814413
📧 siyupra1@gmail.com
📍 Panchratan Galleria, 3rd Floor, Near Srijana Chowk,
Ranchi, Jharkhand – 834001